Payment, Shipping & returns

Payments

We accept payments via major credit cards, PayPal and Paytrail. All payments transactions are conducted via secure SSL connection.

Payment Service Providers

 

Stripe

Checkout

Checkout -terms of service
 

PayPal

Pricing

Prices include VAT (value added tax). Please note that possible taxes and duties may apply in your home country and you are responsible of them.

 

Shipping and tracking

The shipping costs are shown in the shopping cart after you have added your personal and shipping information. We offer economy and priority shipping. Smaller items such as books can be shipped as letters and larger orders are shipped as priority shipments. We use Postnord and DHL Express for EU / non-EU shipments.  Please note that some items ship directly from manufacturing and that may effect the shipping time.

 

Economy shipping (PostNord)

  • EU countries 6,90€ flat rate

DHL Express

  • EU countries starting 8,90€
  • non-EU counties starting 8,90€ 

Posti

  • letter 3,90€
  • Postipaketti 4,90€

Returns&refunds

Returns
You can return your purchased item in 14 days after receiving it. We charge a fixed 15€ fee for returning and re-stocking the item.There will be no extra charges for exchanging the item to another, for example to a different size. However you are responsible for shipping the item to our warehouse.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.Your refund will be processed as soon as possible, and a credit will automatically be applied to your credit card or original method of payment, within  21 days. 

Before returning or exchanging any item, please contact us shop@speybros.com

 

 

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